For several years I have taught classes at a local parent resource center on this important topic. One of my clients just sent me a wonderful blog article that summarizes the crucial points quite concisely: Acknowledge. For those who want to explore this further (which I highly recommend!), essential reading for parents is How to Talk So Kids Will Listen – you can find more about this book on my Resources page. BTW, the acknowledging feelings and point of view works with adults too!

